Patient Resources

MEDICATION REFILLS

Request your child's refill in a few steps. Refills take up to 2 business days to process, so please plan ahead. Requests made through the patient portal are processed fastest.

STEP ONE

CHOOSE HOW TO REQUEST

Request Through Your Provider

No portal login? Select your child's provider below and complete a short form with everything we need: patient details, medication, dose, and pharmacy.

Allow up to 2 business days

Find your provider

SELECT YOUR PROVIDER

STEP TWO

Each provider has a dedicated refill request form. Choose the provider your child sees.

We couldn't find that name. Double-check the spelling, or call us at (972) 769-9000 and we'll point you to the right form.

GOOD TO KNOW

CONTROLED SUBSTANCES REFILLS

Electronic prescriptions are free

Prescriptions and refills can be sent electronically to your pharmacy at no charge. This is the recommended option for most families.

Paper prescriptions carry a fee

Paper prescriptions and refills (triplicates) can be picked up in office or mailed for a $10.00 fee.

Fill within 21 days

Once a prescription is written, it must be filled within 21 days. Plan your pharmacy visit accordingly.

If your child is prescribed a controlled substance, federal and state rules require a specific process. These policies apply to every patient, and exceptions cannot be made.

NEED A HAND?

If you're unsure which option applies to your child, our team can walk you through it. Phones are answered Monday through Friday until 4:30 PM.